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Service Management

Service Management

Streamline your service operations with our comprehensive work order processing system

Comprehensive Service Management

Everything you need to manage your service operations efficiently, from estimates to work orders

Customer & Vessel Management
Comprehensive customer relationship and vessel information management
  • Complete customer contact information
  • Payment terms and credit management
  • Associated boats and service history
  • Transaction history and billing details
Estimate Management
Streamlined estimate creation and approval process
  • Create estimates from templates or scratch
  • Digital signature collection
  • Deposit collection
  • Convert estimates to work orders
Work Order Processing
Efficient work order management and tracking
  • Create work orders from estimates
  • Special order parts management
  • Service monitor for status tracking
  • Inventory integration
Billing & Time Management
Flexible billing options and time tracking
  • Flat-rate billing based on boat length
  • Materials and labor billing
  • Mobile time management
  • Time stamp tracking

Powerful Integrations

Connect with industry-leading solutions to enhance your service operations

Parts Management
Seamless integration with PartSmart from ARI
  • Digital parts catalogs
  • Pick list generation
  • Inventory synchronization
Payment Processing
Secure and efficient payment handling
  • Multiple payment methods
  • Automated billing
  • Secure transactions
Customer Communication
Integrated messaging with Kenect
  • Text message updates
  • Status notifications
  • Customer feedback

See It In Action

Watch how Dockmaster streamlines service operations and work order processing

Ready to Transform Your Service Operations?

Schedule a personalized demo to see how Dockmaster can streamline your service department.