How Payment Links Work
Three steps from payment request to money in your account
From any customer record, click Payment Request to open the Terminal. Select from 16 deposit types — slip deposits, winter and summer storage, drystack, work orders, boat sales, reservations, and more. Set the amount, pick a location, and write an optional custom message.
The customer gets an email with a secure payment link. They click the link and land directly on the payment page — no account creation, no login, no password. The link works on any device: phone, tablet, or desktop.
The customer sees their invoices and selects which ones to pay — or sees the deposit amount directly. They choose credit card or ACH, review the itemized fee breakdown, and complete the payment. Every card transaction is protected with 3D Secure.
16 Deposit Types for Every Marina Need
From slip deposits to boat sales, the Terminal supports every type of payment your marina collects
Each marina configures which deposit types are available to their staff
The Customer Experience
A simple, transparent payment flow designed to reduce friction and get you paid faster
Invoice Selection
Customers choose exactly what to pay
Customers see their unpaid invoices listed with balance, due date, and location. They can select specific invoices to pay or choose to pay all at once. If the marina enables oldest-first ordering, overdue invoices are prioritized automatically.
Fee Transparency
No surprises — customers see every charge before paying
Before submitting payment, customers see a full itemized breakdown: invoice subtotal, convenience fee, surcharge, applicable tax, and the final total. Fee messaging is customizable per marina so you can explain your fee structure clearly.
Multiple Payment Methods
Credit cards, debit cards, and ACH bank transfers
Customers choose between credit card (Visa, Mastercard, American Express, Discover), debit card, or ACH bank transfer. Your marina controls which methods are available and can set separate convenience fees for each. Maximum credit card payment amounts are configurable per location.
Past-Due Warnings
Configurable reminders that encourage timely payment
Set up to three tiers of past-due warnings that display when customers view their invoices. Each tier has its own threshold and message, helping you communicate payment urgency without manual follow-up. Invoice aging is tracked at 30, 60, 90, and 120+ day intervals.
Secure by Design
Every payment link is built with security and compliance in mind
3D Secure Authentication
Every card payment is protected with 3D Secure (3DS), adding a layer of bank-level verification to reduce fraud and chargebacks.
Token Expiration
Payment links are time-limited with configurable expiration. Once expired, the link can no longer be used, protecting against stale or unauthorized access.
PCI-DSS Compliance
Payment processing is handled by our certified payment partner. Card data never touches your servers, keeping your marina fully compliant.
Explore Related Solutions
Payment links work alongside these DockMaster capabilities
Transaction dashboard, refund processing, per-marina configuration, and more.
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Customers manage vessels, pay invoices, approve estimates, and message your team.
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Manage accounting, billing, and financial reporting with our integrated solutions.
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