Tools Your Team Needs
DockMaster Payments gives your staff everything they need to manage payment collection efficiently
- Open the Terminal directly from a customer detail screen
- Choose from 16 deposit types for any marina need
- Set amounts, pick locations, and add custom messages
- Send the payment link via email in seconds
- Filter by date range, status, payment method, and customer
- Sort transactions by any column for quick analysis
- Export filtered results to CSV for accounting
- Drill into transaction details: auth codes, batch data, timestamps
- One-click refund initiation from any authorized transaction
- Required reason tracking for every refund
- Refund status visible in the transaction dashboard
- Internal staff notes for documentation and audit
- Enable or disable credit card and ACH per location
- Set separate convenience fees and surcharges by payment method
- Configure three tiers of past-due invoice warnings
- Choose which deposit types are available to staff
From Request to Reconciliation
Every step of the payment lifecycle is handled within DockMaster Web
Create Payment Requests in Seconds
The Terminal is always one click away
Open any customer record and click Payment Request. The Terminal lets you select the deposit type, set the amount, choose the marina location, and add a custom message. Hit Send and a secure payment link goes out via email. The whole process takes under a minute.
Monitor Every Payment in Real Time
Complete transaction visibility across all locations
The Transactions dashboard shows every payment with status, amount, method, customer, and date. Filter to find exactly what you need, sort by any column, and export to CSV for your accounting team. Click any transaction for full details including authorization codes, batch data, and internal notes.
Configure Settings Per Marina
Every marina location has its own payment preferences
Each marina independently controls: which payment methods to accept (credit card, debit, ACH), convenience fee and surcharge rates with separate settings per method, up to three tiers of past-due invoice warnings, maximum credit card payment amounts, billing address requirements, and which deposit types are available to staff.